Policies, Terms and Data Handling

LeadsFriday provides B2B data extraction and enrichment services. For the data described in this policy we act as the controller. You can reach us at support@leadsfriday.com.

Account data: your name, email address, and password hash.
Billing data: the last four digits of your card, billing country, and transaction history. Full card numbers are held by our payment processor, never by us.
Usage data: the orders you place, the search URLs you submit, the files you upload, and the exports we deliver.
Technical data: IP address, browser type, and pages visited, collected through analytics.

To operate your account and deliver the exports you order. To take payment and prevent fraud. To answer support requests. To send transactional email about your orders. To meet tax and accounting obligations. We rely on contract for service delivery, legal obligation for financial records, and legitimate interest for fraud prevention and product analytics.

We only send marketing email if you opt in. Transactional email about orders you placed is not marketing and cannot be switched off while your account is active. Every marketing email carries an unsubscribe link that works immediately.

Payment processing, email delivery, cloud hosting, analytics, and the upstream data providers used in enrichment waterfalls. Each is bound by a data processing agreement. We do not sell your account data. We do not share your search URLs or uploaded files with anyone outside this list.

Account data for as long as your account is open, then 12 months. Order records and delivered files for 12 months so you can re-download them. Invoices for 7 years, as tax law requires. Support conversations for 24 months.

You can request a copy of your data, correct it, delete it, restrict processing, object to processing, or ask for it in a portable format. Email support@leadsfriday.com and we will respond within 30 days. If you are unhappy with our response you may complain to your local data protection authority.

We use strictly necessary cookies for login and session handling, and analytics cookies to understand how the site is used. Analytics can be declined without affecting the service.

Our infrastructure and some processors are outside the EEA and the UK. Where that is the case we rely on Standard Contractual Clauses or an adequacy decision.

Material changes are announced by email at least 14 days before they take effect. The date at the top of this page always reflects the current version.